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Jutoh Support

Registering Jutoh

To unlock Jutoh after purchase, either click on the Register button on the Jutoh toolbar, or click on the Help menu (not the toolbar button!) and then on Register Jutoh. Enter or paste your user name and key into the fields on the registration dialog. If Jutoh does not recognise your key, make sure your user name and the key are exactly as provided by the email send to you. All 0s are numeric, not alphabetic; check also that you have not accidentally pasted extra characters. Please try several times before emailing us at jutoh@anthemion.co.uk.

Other questions

The following documentation is available:

If these don't answer your question, you can ask on the mailing list or send a question direct to jutoh@anthemion.co.uk with your question or bug report. We pride ourselves on giving prompt replies to your questions, and if you find a bug, we will try to provide you with a fix within a day, or for more complex issues, work with you to find a resolution.

To report a bug, please give us as much information as possible about the circumstances surrounding the problem.

>> Click here for detailed information about submitting a problem report

Please note that as a registered user of Jutoh, you are eligible for unlimited free upgrades of the major version of this software (for example, all 1.x releases if you bought a previous 1.x release). You can just uninstall the old version, and download and install the new version. We have a policy of ensuring that existing project files will load in newer versions of Jutoh, even if new features have been added.

There is a mailing list for you to discuss issues with other users, and find out about new releases of Jutoh. To subscribe or view the message archive, click here:


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