Please note that we had an email glitch today, 15th February 2017, so if you sent us a message on this date, please send it again. Thank you!
To unlock Jutoh after purchase, either click on the Register button on the Jutoh toolbar, or
click on the Help menu (not the toolbar button!) and then on Register Jutoh. Enter
or paste your user name and key into the fields on the registration dialog. If Jutoh does
not recognise your key, make sure your user name and the key are exactly as provided by
the email send to you. All 0s are numeric, not alphabetic; check also that you have not accidentally
pasted extra characters. Please try several times before emailing us at firstname.lastname@example.org.
The following documentation is available:
If these don't answer your question, you can ask on the mailing list or send a question direct to
email@example.com with your question or bug report. We pride ourselves on giving prompt replies to your questions, and if you find a bug,
we will try to provide you with a fix within a day, or for more complex issues, work with you to find a resolution.
To report a bug, please give us as much information as possible about the
circumstances surrounding the problem.
>> Click here for detailed information about submitting a problem report
Please note that as a registered user of Jutoh, you are eligible
for unlimited free upgrades of the major version of this software (for example,
all 1.x releases if you bought a previous 1.x release). You can just
uninstall the old version, and download
and install the new version. We have a policy of ensuring that existing project files
will load in newer versions of Jutoh, even if new features have been added.
There is a mailing list for you to discuss issues with other users,
and find out about new releases of Jutoh.
To subscribe or view the message archive, click here:
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